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Cochlear™ Americas has launched a smartphone support application for Nucleus® Cochlear Implant recipients. The Nucleus Support App joins the Baha® Support App as part of the Cochlear mobile support initiative, which provides information and assistance to recipients whenever and wherever they need it.
The Nucleus Support App is designed to help users with the daily use and care of their Nucleus 5 or Nucleus Freedom™ Sound Processor. The free app includes helpful tips and information to make living with Nucleus Cochlear Implants as easy as possible. It offers a number of features:
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"how-to" instructions for using the sound processor;
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play buttons to watch instructional videos;
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hot links and images to connect users to cochlear resources;
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daily tips to help maximize potential in everyday situations;
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advice on how best to use the telephone and listen to music;
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tips for traveling, playing sports, and engaging in physical activities;
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troubleshooting resources; and
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information on how to upgrade to newer technology.
"We are committed to improving our service and support offerings to help meet the changing needs of our recipients," said Rene Courtney, vice president of Marketing & Recipient Services at Cochlear. "The addition of the Nucleus and Baha support apps address the mobile world we live in by helping our recipients find information and answers about their device in the palm of their hand."
To download the Nucleus Support App, visit iTunes or Google Play for Android.
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